Support
Need a hand? Check the common questions below, or email us at calebjmadgwick@gmail.com and we’ll get back to you as soon as we can.
Frequently asked questions
Is Broski free?
Yes. Broski is free to download and use. Early riders get everything free while we build out future Broski Pro features.
Is Broski on Android?
Not yet, but it’s on the way. Join the Android waitlist and we’ll let you know when it launches.
How do I let people know when I'm riding?
Tap My Availability on the Find screen, pick a day, choose morning, afternoon or all day, and select a resort. Your next two weeks show on your profile. Going somewhere for a few days? Add a trip and you’ll automatically show as available at that resort for those dates.
How do I find people to ride with?
On the Find tab, pick a date and a resort to see who’s riding. Use Filter to narrow it down by ability, ski or snowboard, pass, language, interests and more. The Map tab shows riders nearby.
Why can't I message someone straight away?
To keep things safe and spam-free, you send a request first. Once they accept, you can chat one to one. Resort, pass and event group chats are open to join from the Chat tab.
Who can see my location?
You choose in Settings > Map Visibility: share your live location, pick a fixed spot, or stay hidden. On the map, other riders see an approximate position that is offset from where you really are, and profiles show only a rounded distance. More in our Privacy Policy.
How do I change my home resort or profile?
Go to the Profile tab and tap the edit button in the top corner.
How do I report or block someone?
Open their profile and tap the ••• menu to block or report them. You can also report events. Read our Community Guidelines and Safety Tips.
How do I delete my account?
In the app, go to Profile > Settings and choose delete account. See Delete Your Account for what gets deleted and how to request deletion if you can’t access the app.
I'm not getting notifications
Check that notifications are turned on for Broski in your phone’s Settings > Notifications, and that you’re signed in. If they still don’t arrive, sign out and back in.
Contact us
Email calebjmadgwick@gmail.com. Please include the email address or name on your Broski account and, for bugs, your phone model and a screenshot if you can.
Safety concern? If you’re in danger, contact local emergency services first. To report a user, use the report option on their profile or email us.